Smart Locker FAQ

Your guide to common questions about our enterprise locker solutions.

General

What is a smart locker and how does it work?
A smart locker is a digitally managed storage system that combines secure hardware with intuitive software to automate drop-off and pickup. Users receive a code or mobile instruction to open an assigned compartment for a fast, secure, contactless experience.
What are the benefits for businesses?
Smart lockers improve efficiency and security while reducing manual handling. Typical uses include click-and-collect, asset management, and day-use storage — boosting service quality and ROI.
Which industries use smart lockers?
Offices, retail, universities, logistics centres, and leisure venues use smart lockers for parcel collection, equipment management, and visitor storage.

Technical & Integration

Can lockers integrate with our existing IT systems?
Yes. Integrations typically include RFID/badge systems, staff directories, and mobile authentication, enabling seamless access aligned with your infrastructure.
Do lockers support device charging?
Absolutely. Integrated charging ports can power laptops and tablets during storage — ideal for shared device or loaner programmes.
Are your systems secure and GDPR-compliant?
Yes. We use encrypted communications, access controls, and optional CCTV integration. Data is processed in compliance with GDPR and ISO-aligned standards.

Installation & Support

How long does installation take?
Installation time varies by project size, but most enterprise deployments are completed within a few weeks, including configuration and testing.
What support do you offer post-installation?
Capsa Digital provides full after-sales support, including software updates, technical assistance, and maintenance services.
Do you provide maintenance and monitoring services?
Yes, we offer ongoing maintenance, performance monitoring, and reporting to ensure your locker network continues running efficiently.

Cost & Project

How much do smart lockers cost?
Pricing depends on configuration, size, and software features. We’ll scope your needs and provide a tailored proposal.
Do you work on international installations?
Yes, Capsa Digital delivers and supports smart locker solutions internationally through our trusted installation partners.

Didn’t find what you need?

We’re happy to help — get in touch with our smart locker experts.