Smart Locker FAQ
Your guide to common questions about our enterprise locker solutions.
General
What is a smart locker and how does it work?▾
A smart locker is a digitally managed storage system that combines secure hardware with intuitive software to automate drop-off and pickup. Users receive a code or mobile instruction to open an assigned compartment for a fast, secure, contactless experience.
What are the benefits for businesses?▾
Smart lockers improve efficiency and security while reducing manual handling. Typical uses include click-and-collect, asset management, and day-use storage — boosting service quality and ROI.
Which industries use smart lockers?▾
Offices, retail, universities, logistics centres, and leisure venues use smart lockers for parcel collection, equipment management, and visitor storage.
Technical & Integration
Can lockers integrate with our existing IT systems?▾
Yes. Integrations typically include RFID/badge systems, staff directories, and mobile authentication, enabling seamless access aligned with your infrastructure.
Do lockers support device charging?▾
Absolutely. Integrated charging ports can power laptops and tablets during storage — ideal for shared device or loaner programmes.
Are your systems secure and GDPR-compliant?▾
Yes. We use encrypted communications, access controls, and optional CCTV integration. Data is processed in compliance with GDPR and ISO-aligned standards.
Installation & Support
How long does installation take?▾
Installation time varies by project size, but most enterprise deployments are completed within a few weeks, including configuration and testing.
What support do you offer post-installation?▾
Capsa Digital provides full after-sales support, including software updates, technical assistance, and maintenance services.
Do you provide maintenance and monitoring services?▾
Yes, we offer ongoing maintenance, performance monitoring, and reporting to ensure your locker network continues running efficiently.
Cost & Project
How much do smart lockers cost?▾
Pricing depends on configuration, size, and software features. We’ll scope your needs and provide a tailored proposal.
Do you work on international installations?▾
Yes, Capsa Digital delivers and supports smart locker solutions internationally through our trusted installation partners.
Didn’t find what you need?
We’re happy to help — get in touch with our smart locker experts.